

You can also choose a combination of options, which enables you to design a solution for a complex environment, or manage a multi-step migration.īe aware that the option or options you choose affect how some Teams Phone features are configured. With Operator Connect, if your existing carrier is a participant in the Microsoft Operator Connect program, they can manage PSTN calling and Session Border Controllers (SBCs).ĭirect Routing, which enables you to use your own PSTN carrier by connecting your Session Border Controller(s) (SBC) to Teams Phone. Operator Connect, which is currently available only in public preview.

An all-in-the-cloud solution with Microsoft as your PSTN carrier. To connect Teams Phone to the PSTN, you can choose from the following options:Ĭalling Plan. For more information about Microsoft voice solutions, incuding details about Teams Phone features, see Plan your Teams voice solution. This article focuses on PSTN connectivity options. However, to enable users to make calls outside your organization, you need to connect Teams Phone to the Public Switched Telephone Network (PSTN).

Microsoft provides complete Private Branch Exchange (PBX) capabilities for your organization through Teams Phone.
